Refund Policy

Return Eligibility

At WhymWandr, we want you to be delighted with your purchase. If for any reason you are not completely satisfied, you may return eligible items within 30 days of receipt. To qualify for a return, the following conditions must be met:

• Items must be unused and in their original condition.
• Products should be in their original packaging, complete with all tags and accessories.

Process for Initiating Returns

To initiate a return, please follow these steps:

• Contact our customer service team at support@whymwandr.com to request a return authorization.
• Provide your order number and the reason for the return.
• Once your return is approved, you will receive instructions on how to return your item.

Refund Methods and Processing Time

Refunds will be processed using the original payment method. Please allow up to 7-10 business days for the refund to appear in your account after we receive the returned item. We will notify you via email once your return has been processed.

Special Cases

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange for a replacement or refund as necessary. Please be prepared to provide photographic evidence of the issue for our records.

Exceptions to the Policy

Some items may be ineligible for returns, including:

• Personalized or custom-made items.
• Gift cards and downloadable products.

If you have any questions regarding your purchase or the return process, please feel free to reach out to our customer service team. We are here to help and ensure that your experience with WhymWandr is filled with whimsy and inspiration!